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POST
/
api
/
ext-v1
/
deviceAssignment
/
unassignDevicesFromOwner
curl -X POST https://admin.telemetron.ai/api/ext-v1/deviceAssignment/unassignDevicesFromOwner \
  -H "x-api-key: your_api_key_here" \
  -H "Content-Type: application/json" \
  -d '{
    "customerEmail": "john.doe@example.com",
    "deviceIdentifiers": ["SN-001", "SN-002"]
  }'

{
  "success": true,
  "message": "Successfully unassigned 1 device(s) from customer",
  "customerId": "cust_abc123",
  "unassignedDevices": ["SN-001"],
  "skipped": ["SN-002"],
  "devicesRemaining": ["SN-003"]
}

Documentation Index

Fetch the complete documentation index at: https://docs.telemetron.ai/llms.txt

Use this file to discover all available pages before exploring further.

​
Overview

Removes multiple device-to-customer assignments in a single request. This is the bulk variant for unassigning devices — use this when removing several devices from the same customer at once. Both the device and customer records remain in the system; only the associations are removed.
After unassignment, device telemetry will no longer route to this customer. Reassign devices to a new owner if they are still active.

​
Authentication

​
x-api-key
string
required
Your organization’s API key

​
Request Body

​
customerEmail
string
required
The email address of the customer to unassign devices from. Must be a valid email format.
​
deviceIdentifiers
array
required
Array of device identifiers (e.g., serial numbers, MAC addresses) to unassign. Must be a non-empty array.

​
Response

​
success
boolean
Indicates if the operation was successful
​
message
string
Description of the operation result
​
customerId
string
The unique identifier of the customer
​
unassignedDevices
array
Array of device identifier strings that were successfully unassigned
​
skipped
array
Array of device identifier strings that were not assigned to this customer (no-op)
​
devicesRemaining
array
Full list of device identifiers still assigned to the customer after the operation

​
Examples

​
Bulk Unassignment

curl -X POST https://admin.telemetron.ai/api/ext-v1/deviceAssignment/unassignDevicesFromOwner \
  -H "x-api-key: your_api_key_here" \
  -H "Content-Type: application/json" \
  -d '{
    "customerEmail": "john.doe@example.com",
    "deviceIdentifiers": ["SN-001", "SN-002"]
  }'

​
Response

{
  "success": true,
  "message": "Successfully unassigned 1 device(s) from customer",
  "customerId": "cust_abc123",
  "unassignedDevices": ["SN-001"],
  "skipped": ["SN-002"],
  "devicesRemaining": ["SN-003"]
}

curl -X POST https://admin.telemetron.ai/api/ext-v1/deviceAssignment/unassignDevicesFromOwner \
  -H "x-api-key: your_api_key_here" \
  -H "Content-Type: application/json" \
  -d '{
    "customerEmail": "john.doe@example.com",
    "deviceIdentifiers": ["SN-001", "SN-002"]
  }'

{
  "success": true,
  "message": "Successfully unassigned 1 device(s) from customer",
  "customerId": "cust_abc123",
  "unassignedDevices": ["SN-001"],
  "skipped": ["SN-002"],
  "devicesRemaining": ["SN-003"]
}

​
Status Codes

CodeDescription
200Devices successfully unassigned from customer
400Invalid request (missing required fields or empty array)
401Invalid or missing API key
404Customer not found in your organization
500Internal server error

​
Implementation Notes

  • Non-destructive: Customer and device records persist; only the assignments are removed
  • Partial success: The response details which devices were unassigned vs. skipped, so you can handle each case
  • Skipped devices: Devices not currently assigned to the customer are returned in the skipped array
  • Remaining devices: The devicesRemaining array shows the full list of devices still assigned after the operation

​
Common Use Cases

  • Bulk device returns: Unassign all returned devices from a customer in one call
  • Account decommissioning: Remove all device assignments when closing a customer account
  • Fleet reassignment: Unassign devices from one owner before reassigning to another
Bulk Transfer Pattern: Unassign devices from old owner with this endpoint → Assign to new owner with Assign Devices to Owner.