Overview
Connect your Stripe account to Telemetron to give the AI agent access to payment data, refund capabilities, and payment link creation. The integration supports both live and test modes.Prerequisites
- A Stripe account
- Admin or account owner access in Stripe
- A Telemetron account with admin permissions
Setup
Connect with Stripe
Click Connect with Stripe. You will be redirected to Stripe to authorize the connection.
Authorize access
Review the permissions requested and authorize Telemetron to access your Stripe account.
Configuration
Once connected, the integration page displays your Stripe account details. Telemetron supports both live mode and test mode — ensure you are connected to the correct mode for your use case.How It Works
With Stripe connected, the AI agent can:- Look up payments by customer email, payment ID, or amount
- Process refunds for eligible payments
- Create payment links to send to customers for outstanding balances
- View subscription data including plan details, billing cycles, and status
Troubleshooting
| Issue | Solution |
|---|---|
| Connection fails during authorization | Ensure you have admin or owner access in Stripe. Try again or use a different browser. |
| Payments not appearing | Verify you are connected in the correct mode (live vs. test). Test mode payments will not appear in live mode and vice versa. |
| Refund not processing | Check that the payment is eligible for refund in Stripe. Some payments may be outside the refund window. |